SurveyTime Review – Is it a Scam? I Haven’t Been Paid Yet
How about receiving $1 immediately into your PayPal account every time you complete a survey?
SurveyTime is probably the only survey website that doesn’t keep you waiting for rewards!
But is it really a legit and trusted website? Will you get paid?
Well, there are some complaints about SurveyTime that I would like to address in this review. I will also show you the pros and cons and give you my honest opinion about it.
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SurveyTime Review Summary
- Name: SurveyTime
- Website: www.surveytime.io
- Strategy: Online Surveys
- Price: Free to join
- Membership Eligibility: Worldwide (+18)
- Overall Rating: 3.2/5
What is SurveyTime?
SurveyTime is a survey platform owned and operated by a mobile ad-tech company called Persona.ly.
It’s considered a router site because it directs you to different marketing research companies like Cint, Ipsos, and Samplicio.us.
The website connects you with those leading market research companies so that you complete surveys in exchange for instant cash rewards.
What’s unique about SurveyTime is that you always get paid $1 instantly after you complete each survey. There is no need to wait for survey approvals or reach a minimum threshold.
For that reason, I think there is no other platform that pays so fast its members!
However, some people, including myself, haven’t been paid yet, which is quite frustrating. More about that later.
Who is It For?
Anyone over 18 years of age can join SurveyTime and take surveys for cash.
The platform is available worldwide, but in some countries, there are not many opportunities.
Is SurveyTime a Scam?
I can’t claim SurveyTime is an outright scam because I have no proof. However, many people report having issues with their accounts and payments.
I’ve completed two surveys but didn’t get paid as my phone number was rejected. It keeps saying I should try another phone number, which also didn’t work.
The website doesn’t have an easy contact form, so in order to submit a support request, you have to visit the Terms and Conditions and find an email link within a huge block of text.
It seems like they are trying to hinder communication with panellists. Their email is firstname.lastname@example.org.
My first impression wasn’t good, and I hope the support team answers my email so I can get paid. I’ll keep you updated on that.
UPDATE: It’s been 2 months since I completed the two surveys and I still get the error. The support team didn’t reply to my email, which is enough reason to avoid SurveyTime.
Pros and Cons
- Earn $1 instantly after completing each survey – You don’t need to wait for approvals nor reach any payout threshold.
- There are lots of survey opportunities.
- Open worldwide.
- Get invitations via email, push notifications or SMS.
- Mobile-friendly – take surveys on your computer or mobile device.
- Payments are processed via PayPal, Amazon gift cards and more!
- There is no guarantee you will get paid because of errors.
- The minimalist interface lacks survey length estimation.
- According to Terms of Service, the company can terminate your account at any time and for any reason. Some people report their accounts were flagged while trying to cash out.
- You can waste a lot of time due to frequent disqualifications.
- Panellists claim SurveyTime doesn’t respond to their emails.
How Does SurveyTime Work?
The registration is free and very straightforward. You have the choice to sign up with your Facebook, Google or Tweeter account as well as your email address.
If you sign up with your email, you don’t need to choose a password as it will be automatically created and sent to your inbox.
It’s very important that you open click the confirmation link to verify your account.
Your very first step is to answer 30 profile questions so that SurveyTime can find you the surveys that fit your interests.
Different from most survey sites, these questions are mandatory, so you won’t be able to proceed if you don’t answer them.
Also, you won’t get paid for this initial survey, which is completely normal because most survey panels don’t reward users until they actually take part in a research study.
The questionnaire takes approximately 7 -10 minutes, and your answers will be collected anonymously.
Some of these questions are regarding your age, gender, job position, household income, and education level.
Pay close attention and be truthful when answering because they may ask the same question several times to see if you are lying or answering without actually reading.
Also, they will continuously match your answers with future surveys to spot contradiction and determine if you are an honest respondent.
This is the usual quality check procedure among all survey panels.
If SurveyTime suspects you are not a reliable survey taker, they will probably limit or even ban your account.
SurveyTime will invite you to participate in surveys that match your profile via email, SMS or internet browser.
The invitation tells you the estimated duration and how many users have already participated.
Another simple way to get started is to visit surveytime.io.
When you log in, you will see only a welcome message with the saying “Good news! Our algorithm found a new survey for you. Take the survey and start earning now!” and a “start now” button.
It’s completely different from other survey panels because the dashboard has no profile, no cash balance (you don’t need one), and no list of surveys either.
Unlike the survey invitations that you receive via email, the dashboard doesn’t show you the average completion time for each survey.
What if the next survey takes half an hour? Would you do that one for $1?
In my opinion, the best thing to accept surveys via email because they will always know the average survey length.
When you click on “Start Now”, the platform will automatically redirect you to a marketing research partner so you can start earning.
But not so fast…
First, you must answer a few qualifying questions and be accepted. For example, let’s say they want the opinions of dog owners because the client is a dog clothing manufacturer looking for trends in the industry.
In that case, one of the qualifying questions might be: Which pet do you have?
If you answered “a cat”, for example, you would have been screened out.
Sometimes it’s very difficult to predict which answer may qualify or disqualify you because you never know what kind of survey awaits you.
Despite that, it’s important to always tell the truth to keep consistency and avoid contradiction in future surveys.
If you don’t qualify in your first attempt, you will be redirected to another opportunity.
You may keep trying until they have surveys available and you finally qualify.
Keep in mind that you won’t get paid until you qualify and complete the actual survey.
Most surveys take around 10-15 minutes, and you will ALWAYS reward you $1.
You will receive $1 instantly right after you complete a survey, so you don’t need to reach any minimum payout threshold.
Once you finish the survey, you have to select a payment method. The options vary from country to country.
For example, if you are a US resident, your redemption options are PayPal, Amazon, Target and Decathlon. If you live in the UK, you can choose between PayPal and Amazon Gift Cards.
The next step is to provide your registered PayPal address and your phone number for verification.
According to the FAQ, the phone number is required to protect your reward and not necessarily for marketing calls or messages.
However, it’s implicit that if don’t want to receive messages, you should turn off SMS notifications.
I haven’t received my payment yet
I have completed two surveys with two different companies called Cint and Ipsos. Each study took less than 10 minutes.
However, when I inserted my phone number to start the verification, there was an error, and they asked me to try again in 24 hours.
I tried after 24 hours and then after 5 days, but the problem was still there.
As the company didn’t send me an email to help me out, I guess I wasted my time.
User Reviews – Complaints
I had a look at many user reviews at both Trustpilot and SurveyPolice.
Most people seem to have a great experience with SurveyTime as they received their payments immediately. However, I could also find some complaints.
Members report not receiving payments because their accounts were flagged or their phone numbers were rejected.
This person also couldn’t verify his phone number and couldn’t cash out.
Regarding the phone issue, the company replied to someone in a forum saying they had fixed it. But I am still unable to verify my phone and get paid.
So, fingers crossed!
Will SurveyTime Respect Your Privacy?
SurveyTime claims that they are going to share non-identifiable information with third party marketing research companies so that they can invite you to surveys.
For example, they will share your age, gender, education, marital status, postal code, etc.
At this point forward, everything you share is not the responsibility of SurveyTime. In my opinion, you shouldn’t worry too much because your answers are usually presented in an aggregate form, and are not linked back to you in any way.
As of June 13, 2019, there is an option to opt out of their email communications, but there isn’t a clear path to delete your personal information from their system.
I believe and hope that they take your privacy seriously and as required by law.
SurveyTime is a legitimated survey router that will send you lots of surveys invitations depending on your country.
I really like the fact that it pays immediately after each survey. We all want immediate results!
I have to confess I was extremely excited to receive this payment in record time and show you a screenshot of my PayPal account.
Unfortunately, there was an error during the phone verification process as they were not accepting my number.
Other people had the same issues, so I hope they fix this problem once and for all.
I believe the main drawback of SurveyTime is that it can be very difficult to qualify!
Most surveys take less than 20 minutes, but people have to spend hours answering qualification question just find one they fit in.
If you want to complete surveys, I highly recommend PrizeRebel. It’s a great platform, and I never had any issues with them.
The problem with taking surveys is that you can waste a lot of time trying to qualify. They will keep redirecting you do different marketing research studies, collecting free information from you.
I used to take surveys in the past, and I know it can be a very frustrating experience.
On the other hand, it can help a lot of people going through a difficult financial situation whereby every penny counts.
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Thanks for checking out my SurveyTime review. If you have any questions, feel free to leave a comment below, and I’ll be more than happy to help. 😉
Stay safe and peace out!