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14 Comments

  1. LifePoints may be legit, but as a member transferred over my MySurveys I can confirm to you your first three bullet point complaints.

    While I haven’t kept specific data, probably 1 in 4 to 1 in 3 of the surveys that I click on to ‘Open’ and answer come up with invalid addresses. Humorously, they then end up in my “OnGoing Surveys” box for up to a month. It is not unusual for me to have 7 to 12 “OnGoing Surveys”, only one of which is actually an OnGoing/Multiday survey. When I report a problem their customer support always provides a response, but seldom does it have anything to do with the reported problem. As examples, I’ve reported “Survey repeatedly came back with ‘Bad Data Gateway'” and we receive a response that “In some cases, points are not awarded until the Survey closes on our website”.

    I often wonder if the entities paying for the Survey data realize how bad the programming is.

  2. Although you consider Lifepoints legitimate, I disagree. Tacking a clause in fine print in the middle of a lengthy document that basically says, “I agree to act in good faith at all times while giving you the right to block me, delete my account, and take all of my legitimate earnings for no reason,” would not likely hold up in court if enough unhappy people banded together to fight it. They INTEND to take our points IF we’re “lucky” enough to get them. I agree with De Ann – bad programming, failure to award points, bad gateways when you reach the end of a lengthy survey, failure to respond to inquiries… What is legitimate about that?

    1. They locked my account and took my earnings too.As you said we need to band together and put an end to them. We need to inform their clients how they are gathering opinions for free and not paying “members” as they say they are.

  3. I’ve used Rewards1 but didn’t like the website at all. I had trouble making money on there and was repeatedly disqualified from surveys. I switched to Prizerebel and made double what I did on Rewards1. Try it good luck!

  4. Do not recommend using this site, unless you want to waste your time doing surveys and not getting paid. My account became mysteriously frozen. I could not login. I contacted LifePoints, to only then receive an email that I violated terms and conditions of membership and they were deactivating my account. I did not violate anything. This past weekend I completed surveys all weekend and earned $40. They are not giving me the money that I am owed. I did all of that work for nothing. This company is a scam.

  5. If we are to cherry pick from LifePoints’ Terms and Conditions, it must also be pointed out that they outline an appeals process therein but by not disclosing what your crime might be an appeal is not possible. LifePoints will deny your reward, after being paid themselves. You just don’t know precisely when it will happen.

  6. I have been using Lifepoints on and off for more than a year and successfully redeemed more than a $100 worth of PayPal cash and gift cards. On July 18, I attempted logging in but received a “Sorry, your membership is temporarily unavailable. Please contact our Help Center for support” message. So I e-mailed, and after waiting a day, got an e-mail back saying I “violated the point rules” and my “account had been terminated and points have been forfeited.” I responded asking why – to my knowledge I’ve done nothing wrong and always answered the surveys honestly and never used a bot – and was told the case was escalated but my account will remain closed. They never told me why my account was closed or what my alleged violation was.

    So I would recommend using another survey app, lest you get too deep into this one and randomly lose your account someday for some reason they never bother to tell you. Survey Junkie works pretty well.

  7. They owe me money too. I joined to test them out, so I cashed out at $5.50 or tried to and a month later, still no payment. Also, they don’t reply back when I email them. There are almost constant login problems too.

  8. BEWARE!!! Lifepoints is NOT a survey site you want join! Do not waste your time! As many other longtime members have done, I am giving Lifepoints the lowest possible rating possible!

    After being a member of this community for years, my membership was terminated for allegedly breaching their terms and conditions and all my earned points were revoked. Lifepoints refuses tell me what I did to violate their terms and conditions and refuses to provide any evidence of what I did wrong.

    I have noticed this same problem has happened to several other longtime members. As with other members, Lifepoints responds by saying they have overwhelming evidence to support their actions, but refuses to state any violation.

    This is not a survey site one should join! Without cause, they will terminate you membership and revoke all points you have earned. For these reasons, I strongly recommend you stay away from Lifepoints!

    1. I recently had my membership canceled and points forfeited without any explanation other than that I violated the “Terms and Conditions” of membership. Made me feel like a criminal. As mentioned, overwhelming evidence was used to cancel membership and revoke any points earned. Perhaps they use that as an excuse when members begin to accumulate too many points.
      I would advise against joining Lifepoints as others have said. It felt like a slap in the face for all the time I spent doing survey on their behalf.

  9. LifePoints canceled my account while I was in the middle of a survey and did not give me a reason why. I reached out to the support team, who was far from helpful. They gave me canned generic responses, which did not help me at all. They are not going to restore my access. The problem I have with this is that I had already earned a bunch of points and they will not redeem them for me…. THAT’S ILLEGAL!!! The least they could do is redeem the points that I had already earned. That is how LifePoints makes money….. they cancel your account and do not redeem your points, so they keep it all for themselves.

  10. Life Points accumulates a lot of personal information and then cancels accounts for no reason to avoid payouts…
    Beware of this site!

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